Activity Feed Forums Question & Answer Blue light special with The Helix Model

  • Blue light special with The Helix Model

    Posted by Joseph on December 27, 2023 at 6:04 pm

    Are there any Otofonix users who have faced charging problems with the Helix model? I bought the more expensive Groove model two years ago and it was often out of service. I switched to Helix and both aids have had charging issues, such as the blue light not turning on or not changing to green when fully charged. Also, I cannot turn it off after using it for only seven months. I’m not feeling the love and support from Otofonix representatives. 😂

    Joseph replied 2 months ago 1 Member · 0 Replies
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