Blue light special with The Helix Model
Are there any Otofonix users who have faced charging problems with the Helix model? I bought the more expensive Groove model two years ago and it was often out of service. I switched to Helix and both aids have had charging issues, such as the blue light not turning on or not changing to green when fully charged. Also, I cannot turn it off after using it for only seven months. I’m not feeling the love and support from Otofonix representatives. 😂
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